Privacy Policy

Leonian Singapore (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://leonian.sg or purchase our products or services. By using our website, you agree to the terms outlined in this policy.

1. Personal Data We Collect

We may collect the following types of personal data from you when you use our website or make a purchase:

• Identification Data: Name, email address, phone number, etc.
• Payment Data: Credit card details, billing address, shipping address.
• Transaction Data: Order history, products purchased, and related preferences.
• Device and Usage Data: IP address, browser type, operating system, and browsing activity on our site.
• Customer Support Data: Communications with our customer service team.

Legal Compliance Note: We collect, use, and disclose your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) and other applicable laws.

2. How We Use Your Data

We use your personal data for the following purposes:

• Order Processing: To process and deliver your orders, manage payments, and confirm purchases.
• Customer Support: To respond to inquiries, assist with returns, and provide customer support.
• Personalization: To personalize your shopping experience, offer product recommendations, and improve our website’s functionality.
• Marketing and Communications: To send you marketing communications (e.g., promotions, newsletters), with your consent.
• Compliance: To comply with legal obligations, such as tax reporting or fraud prevention.

3. How We Protect Your Data

We take the protection of your personal data seriously and implement reasonable safeguards to prevent unauthorized access, use, or disclosure. These include:

• Secure socket layer (SSL) encryption for transactions.
• Regular security audits of our system.
• Limited access to your data by our employees and third-party partners.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share your data with trusted third-party service providers for the following purposes:

• Payment processors (e.g., payment gateways, banks) to process your transactions.
• Shipping and delivery companies to fulfill your orders.
• Marketing and advertising platforms to send you promotions, if you have opted in.
• Legal and regulatory authorities if required by law.

We ensure that these third parties are obligated to protect your data and only use it for the purposes we specify.

5. Your Rights and Choices

As a customer in Singapore, under the Personal Data Protection Act (PDPA), you have the following rights:

• Access: You can request access to your personal data that we hold.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time.
• Opt-out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons) to collect data about your browsing activity and improve your shopping experience. These technologies help us:

• Remember preferences such as language or region.
• Analyze site usage to improve our content and services.
• Provide targeted advertisements.

By using our site, you consent to the use of cookies and similar technologies in accordance with this policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website. The revised policy will be effective as of the date it is posted.